How One Loss Adjusting Firm Is Using Adjuster Experience To Drive Growth

CRU GROUP, a leading provider of daily claims, catastrophe response and loss control services, was looking for a better way to drive retention and growth of its 1099 adjuster network.
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With more than 1,000 independent adjusters across the U.S. and Canada, CRU knew delivering a seamless adjuster experience was key to differentiating itself in a crowded market.

CRU GROUP U.S. COO Bret Peiffer recently joined our Co-Founder & CTO Greg Franczyk to discuss how the innovative claims company transformed its business -- and the industry -- using new technology and a willingness to think differently.